Zoubi, A.Firas, N.2025-01-222025-01-222024Zoubi, A., & Firas, N. (2024). Service quality management system of an international hotel chain. In A. A. Mazaraki (Ed.), HoReCa. Scientific initiatives. Innovative trends in the field of HoReCa (p. 172–174). State University of Trade and Economicshttps://ur.knute.edu.ua/handle/123456789/4947enAttribution 4.0 InternationalThesis